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Terms of service

OVERVIEW

Welcome to Mekman (“we”, “us”, “our”).
 Mekman operates this Shopify-powered website, including all related information, features, tools, products, and services (the “Services”).
 These Terms of Service (“Terms”) govern your use of the Services.

By accessing or using our website, purchasing products, or interacting with our Services, you agree to these Terms and to our Privacy Policy [https://mekmanhouse.com/policies/privacy-policy] and Return & Exchange Policy [https://mekmanhouse.com/policies/refund-policy].
 If you disagree with any part, you must discontinue use of our Services.

SECTION 1 — ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your state or region, or have given consent for your minor dependents to use the Services through your device.

When using the Services, you may be required to provide accurate, current, and complete information (billing, payment, shipping, and contact details).
 You are responsible for maintaining the confidentiality of your account and password.

SECTION 2 — OUR PRODUCTS

We strive to display product colors, sizes, designs, and details as accurately as possible. However, actual appearance may vary due to device settings or lighting.

We do not guarantee that product quality, appearance, or sizing will meet your expectations exactly.

All product descriptions, stock availability, and pricing may change without notice.
 We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase. Mekman may accept or reject your order at its discretion.
 An order is considered accepted only after payment is processed and you receive a confirmation email.

Please review your order before checkout.
 Orders cannot be cancelled once shipped.

All purchases are governed by our Return & Exchange Policy [https://mekmanhouse.com/policies/refund-policy], which clearly states:

  • No refunds

  • One-time exchange only

  • 48-hour exchange request window

  • ₹100 reverse shipping fee for exchanges

  • Self-return required if courier pickup fails

You confirm that your purchases are for personal use only.

SECTION 4 — PRICES AND BILLING

Prices may change without notice.
 The final price at checkout (including taxes, shipping, and fees) applies to your order.

You agree that:

  • Payment details provided are accurate

  • You are authorized to use the selected payment method

  • Your payment provider will approve the charges

You must update your billing, address, and contact information as needed.

SECTION 5 — SHIPPING AND DELIVERY

Delivery timelines are estimates and may vary.
 Delays caused by couriers, weather, logistics, or other external factors are not our responsibility.

Once the product is handed over to the courier:

  • Risk of loss transfers to you

  • Delivery issues must be addressed with the courier company

SECTION 6 — INTELLECTUAL PROPERTY

All content on this website—including text, images, logos, graphics, videos, and layout—is owned by Mekman or its licensors.

You may not copy, modify, reproduce, distribute, or use any content for commercial purposes without written permission.

All trademarks belong to Mekman or respective owners.

SECTION 7 — OPTIONAL TOOLS

We may offer third-party tools or integrations.
 These tools are provided “as is,” without warranties or guarantees.

Your use of third-party tools is entirely at your own risk and subject to their terms.

SECTION 8 — THIRD-PARTY LINKS

Our website may include links to third-party content or websites.
 We do not endorse or control such content.

Accessing third-party sites is at your own risk.
 Review their terms and policies before making any purchase or interaction.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Mekman is hosted on Shopify.
 Shopify is not involved in your transactions with us and bears no responsibility for product quality, payments, refunds, exchanges, or disputes.

You release Shopify from all claims relating to your use of our Services.

SECTION 10 — PRIVACY POLICY

Your personal information is collected, used, and stored according to our Privacy Policy [https://mekmanhouse.com/policies/privacy-policy].
 Some information may also be processed by Shopify or third-party service providers.

SECTION 11 — FEEDBACK

By submitting reviews, suggestions, or ideas (“Feedback”), you grant us a worldwide, royalty-free license to use and publish your Feedback.

You warrant that:

  • You own or have rights to your Feedback

  • Your Feedback is truthful and complies with laws

  • You have disclosed any incentives received

We reserve the right to remove Feedback that is offensive, misleading, or violates any policy.

SECTION 12 — ERRORS, INACCURACIES & OMISSIONS

Occasionally, the website may contain errors relating to pricing, descriptions, promotions, or availability.

We may correct errors or cancel orders affected by inaccuracies, even after you place an order.

 SECTION 13 — PROHIBITED USES

You may not use the Services:

  • For illegal activities

  • To breach laws or rights

  • To upload harmful code

  • To impersonate others

  • To harass, abuse, or harm

  • To mislead customers

  • To scrape, copy, or exploit the website

Violations may result in suspension or termination of your access.

SECTION 14 — TERMINATION

We may terminate or suspend access to our Services without notice.
 You remain responsible for outstanding payments.

Sections regarding Intellectual Property, Liability, Indemnification, Privacy, and others will continue after termination.

SECTION 15 — DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”
 We make no warranties regarding:

  • Product expectations

  • Service availability

  • Accuracy of content

  • Uninterrupted or error-free operation

Your use of the Services is at your own risk.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent allowed by law, Mekman and its affiliates are not liable for:

  • Loss of profits

  • Loss of data

  • Inaccuracies

  • Replacement costs

  • Any indirect or consequential damages

This includes issues arising from product use, delivery delays, or service interruptions.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Mekman, Shopify, and related parties from claims arising from:

  • Your breach of these Terms

  • Your use of the Services

  • Your violation of laws or rights

SECTION 18 — SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining Terms remain valid.

SECTION 19 — WAIVER & ENTIRE AGREEMENT

Failure to enforce a right does not constitute a waiver.

These Terms, together with all referenced policies (including Return & Exchange Policy), constitute the entire agreement between you and Mekman.